Musicale Help Center

Welcome to Musicale™ — your home base for live music discovery.

This guide covers how to find events, follow your favorites, and explore musicians and venues near you.

Getting Started

What is Musicale?

Musicale™ is a live music discovery platform that helps you:

Find events near you
Explore musicians and venues
Save your favorites
Stay in the loop on upcoming shows

You can browse without an account. Creating a free account lets you save events, musicians, and venues.

Finding Events

How do I find events near me?

Go to the Events page.

You can:

Use "Find me" to detect your location
Enter a city or ZIP code
Adjust your search radius (5–100 miles)
Filter by:
- Date (Tonight, This Weekend, Next 7 Days, etc.)
- Price
- Genre
- Saved events

Results update automatically based on your filters.

What does "Sponsored" mean?

Some events are labeled Sponsored.

These events:

May come from ticketing or event partners
May link to external ticket sellers
Are clearly labeled

Sponsored events are included so you can discover more shows in your area.

What do the badges mean?

On event cards you may see:

Time badge (e.g., 7:30 PM)
Genre tags (Country, Folk/Acoustic, Pop, etc.)
Free or price indicators
Sponsored label

These help you quickly scan what matters.

Trending events are based on engagement such as saves, views, or activity in your area.

Event Pages

What can I do on an event page?

On an event page, you can:

See the date and time
View the venue
View the featured artist(s)
Get directions
Add the event to your calendar
View similar events nearby

If ticket links are available, they will appear on the event page.

What is the lineup section?

The Lineup shows performers for that event.

Roles like:

Headliner
Opener
Guest

help you understand who is performing.

Why is there a map?

If the venue uses Google Maps, you'll see a map embedded to help you locate it.

Musicians

What can I see on a musician profile?

A musician page may include:

Location
Genres
Upcoming events
Bio
Venues they've played
Social links
Followers

You can save a musician to follow their upcoming shows.

What does "Local Scene Snapshot" mean?

This section highlights activity connected to the musician, such as:

Upcoming shows
Venues they're playing
Followers
Ratings (if available)

Venues

What can I see on a venue page?

A venue page may include:

Address and map
Website or phone number
Upcoming events
Artists who have played there
Nearby venues

If a venue is verified through Google Places, it may display a verified location indicator.

What does "Claim this venue" mean?

If you represent a venue, you can request control of its page.

You may be asked to verify ownership before you can manage details and events.

Saving & Following

How do I save events, musicians, or venues?

Click the heart icon on:

Event cards
Musician profiles
Venue pages

Saved items appear in your Saved section when signed in.

Do I need an account to save?

Yes. Saving and following requires a free account.

Recommendations

What is "Recommended for you"?

Recommendations appear based on:

Your location
Saved items
Engagement
Genre preferences

If you don't see recommendations yet, try exploring and saving events.

Yes. Use the share icons on event, musician, or venue pages to copy links or share externally.

How do I report a venue or artist?

Use the "Report" link at the bottom of the page to flag incorrect or inappropriate content.

For Musicians

This section explains how to create your profile, list events, manage media, and handle billing.

How do I create a musician profile?

Go to: Dashboard → My Musicians → Create Musician Profile

You'll complete:

Basic Information

Musician/Artist Name (required)
Short bio (used on cards and previews)
Full description (appears on your profile page)

Keep your short bio concise (1–2 sentences). Use the full description for details, influences, and performance style.

Formation Year & Hometown

Formation year helps tell your story.
Hometown is powered by Google and helps fans find you by location.

Choose the most accurate city to improve discoverability.

Add URLs or handles for:

Website
Instagram
Facebook
Spotify
YouTube
TikTok
Apple Music
SoundCloud
Bandcamp
X (Twitter)

These appear as icons on your public profile and EPK.

Musical Influences

Add up to 20 influences to give venues and fans insight into your style.

Genres

Select one or more genres.
Genres affect:

Where your profile appears
How your events are categorized
Recommendations

Choose accurately.

Profile Visibility

You can set your profile to:

Public
Hidden

If hidden, it won't appear in search results.

You may optionally allow your EPK to remain public even if the profile is hidden.

Photos & Media (EPK)

After creating your profile, you can upload media from the Edit page.

Hero Images (up to 5)

First image becomes your main banner
Drag to reorder
Best format: wide (16:9)

Logo (Square)

1:1 format
Used in listings and EPK

Up to 10
Downloadable by venues
Uncropped preferred

Artwork (Optional)

Album art or brand visuals (up to 3).

Booking & Contact (EPK)

You can add:

Booking email
Booking phone
Preferred contact method

If left blank, these fields are hidden.

Creating an Event (Musician)

Go to: Dashboard → My Events → Create Event

If enabled:

Linked venue or artist can edit title and description
Only you can change date, venue, or artist

Start Date & Time

Incorrect dates are the #1 reason events don't show properly.

Musician

An event must be linked to a musician to appear publicly.

Venue (Optional)

Linking venues improves discovery and map placement.

Billing & Subscriptions

Go to: Dashboard → My Billing

Canceling Subscription

Your subscription remains active until the end of the billing period.

Invoice History

Invoices appear here once generated.

For Venues

This section explains how to create a venue, claim an existing venue, publish events, and manage venue information.

Creating a Venue

Go to: Venues → Create Venue

Step 1 — Select Location

Search for:

A venue name
A street address

You must select a location before continuing.

Step 2 — Choose Venue Source

Link to Google Listing (Recommended)

This option:

Imports official venue details
Locks core address fields
Improves map accuracy

Create Manually

Use this if the venue does not exist on Google. You are responsible for accuracy.

Why are some fields locked?

If linked to Google, core address fields may be locked to preserve official data integrity.

Claiming an Existing Venue

Go to: Venue page → Claim this venue

Verify by Phone

Receive SMS code
Receive automated call with code

Verify by Email

We may send a code to an email address on the venue's website domain.

Manual Review

If phone/email verification fails, submit for manual review.

Creating an Event (Venue)